Roles and Responsibilities
• Be part of a support team, communicating well with other departments.
• Troubleshoot and resolve IT related issues
• Implement and troubleshoot firewall, routers, switches, and servers
• Monitor alerts and troubleshoot issues
• Coordinate hardware replacements and carrier/supplier issues
• Document IT infrastructures and ensure standards are being implemented
• Prepare analyses of the security, capacity, and reliability of the IT infrastructure
• Research, plan, design, implement, and improve IT systems
Key Skills and Qualifications
• Graduate of BS Information Technology or Electrical Engineering course
• Preferable to have knowledge in supporting IT infrastructure and Linux/Unix platform
• Preferable to have knowledge in LAN/WAN configuration to include working with routers and switches.
• Advanced hardware knowledge and possess strong work ethics.
• An out of the box thinker and a willingness to learn.
• Willing to work in shifting schedule
• CCNA or other certifications is a plus